Category
|
Aspect
|
Management Strategy/
Implementation Policy
|
Evaluation Mechanism
|
Goals Set for 2022
|
Achievements in 2022
|
Short-to-Mid Term Goals
|
Operation
Management
|
Economic
Performance*
|
- Up-to-date financial risk
assessment are conducted
monthly to ensure that the
company’s operating and
economic performance
goals are achieved |
reports related to financial
risk assessment are
presented and discussed at
the high-level management
meetings. |
goals |
in 2022 was NT$32,146 million,
the consolidated operating profit
was NT$3,258 million, the
consolidated net profit was
NT$2,888 million and EPS came
to NT$3.51, a 58.16% year-over-
year increase. |
goals |
Integrity
and
Pragmatic
|
Corporate
Governance*
Ethical
Management*
|
Remuneration Committee
are set up under the Board
of Directors to assist the
Board in performing their
duties and supervisory
functions
rights and interests with
transparent information
disclosure
governance-related
standard operating
procedures(SOPs) for
compliance purposes |
are set up and supervises
the Group’s various
operating activities using
internal audit code
evaluation regarding
Board performance to
improve corporate
governance effectiveness |
transparent disclosure of
information and strengthen
communication and interaction
with stakeholders
employees to sign Compliance
Commitment Statement
employees to participate in
Business Ethics courses
contracted suppliers in the year
to sign the business ethics
statement and the conflict of
interest questionnaire
|
communication efforts were
reported to the Board on
December 16th, 2022
signed Compliance Commitment
Statement in 2022
employees participated in the
ethical management education
and training this year.
contracted suppliers this year
signed the business ethics
statement and the conflict of
interest questionnaire.
information security incidents
this year.
|
transparent disclosure of
information and strengthen
communication and interaction
with stakeholders
employees to sign Compliance
Commitment Statement each
year
employees to participate in
Business Ethics courses
contracted suppliers each year
to sign the business ethics
statement and the conflict of
interest questionnaire
continuously |
Regulatory
Compliance*
|
with integrity and honesty,
as well as comply with the
law and uphold the principle
of fair competition. Require
employees to treat the
company’s customers,
competitors, and other
workers with fairness
the provisions of laws
and regulations, Legal
Department shall
research and provide
recommendations
according to laws and
regulations, and shall
consult external legal
advisers when necessary
real estate projects should
pass the environmental
impact assessment
according to laws and
regulations, and are
executed as planned |
performed by the
competent authority and
other law enforcement
units in accordance with
the law
reports violations to the
Legal Department for
compilation, and later
conduct statistics and
evaluations of violations
accordingly |
|
penalties or violations of laws
or regulations related to marketing
communications, information
and labeling, customer safety,
or customer privacy. Penalties
were incurred for 26 cases
involving occupational safety and
waste, with a total fine of
NT$3,316,800, none of which
met criteria for major violations.
The main reason for the violations
was flaws in protective measures
and maintenance of the operating
environment, all of which have
been corrected. |
|
Technological
and Service
Innovation
|
Customer
Health and
Safety*
|
high-quality residential
products, as well as to
enhance building materials
and equipment for a living
space that is healthy and
environmental-friendly
rate of green building
materials in order to
implement design goals for
green building materials
protection and energy
saving, and improve the
energy efficiency of buildings
with green buildings and
smart residential houses
equipped with electric vehicle
charging systems to promote
the symbiosis, co-prosperity
and sustainable development
of people, architecture, and
the environment
technology in the project life
cycle to ensure the
implementation of product
design and improve
construction service efficiency |
of applications for Green
Building Candidate Certificate
or those obtaining Green
Building Label each year
certified products, including
but not limited to green
buildings, smart buildings,
structure accreditation building,
and barrier-free residential
accreditation etc.
proportion of green building
materials used by the project
implementation status during
building design and
construction stage |
applies for Green Building
Candidate Certificates
development project acquires
Smart Building Candidate
Certificate each year
building permit this year with
lot size more than 1,653m2,
electric vehicle charging systems
shall be installed in public
parking spaces, and wiring
space for charging station shall
be reserved in the remaining
parking spaces for the
convenience of customers who
wish to install the cables
according to various brands of
electric vehicles
of green building materials
used by the project meets the
commitment of the building
permit application
planning and design project is
designed using BIM technology |
Candidate Certificates were
acquired this year, with an
achievement rate of 88%. A total
of 6 Green Building Candidate
Certificates and 1 Green Building
Label have been acquired so far,
and the coverage rate of green
building projects has reached
75%.
(鐫萃) project acquired the
silver-level Smart Building
Candidate Certificate this year,
with an achievement rate of 100%.
electric vehicle charging systems
and wiring space this year was
100%.
projects in progress this year, the
percentage of indoor and outdoor
green building materials used
exceeded the percentage
commitment indicated on the
building permit application, with
an achievement rate of 100%.
use BIM technology in
architectural design as well
as construction planning and
review, and the application
covered different types of projects
such as civil engineering and
building construction. |
applies for Green Building
Candidate Certificates
development project acquires
Smart Building Candidate
Certificate each year
building permit each year with
lot size more than 1,653m2,
electric vehicle charging systems
shall be installed in public
parking spaces, and wiring
space for charging station shall
be reserved in the remaining
parking spaces for the
convenience of customers who
wish to install the cables
according to various brands of
electric vehicles
of green building materials
used for individual projects
conforms to the percentage
commitment indicated on the
building permit application.
From 2023 onwards, the
percentage of indoor and
outdoor green building materials
used for new projects each year
is higher than the statutory
requirements.
- All building planning and
design projects are designed
using BIM technology. |
Customer
Satisfaction
|
satisfaction surveys on
construction, handover, and
maintenance
interactive groups to develop
customer satisfaction
standards, and design
questionnaires |
results and tracking |
regarding handovers: the
company’s actual performance
is better than customer’s
expectations
on maintenance: satisfaction >
4 points (out of 5 points)
on construction: client NPS > 10 |
regarding handovers: average
achievement rate of 99.2%
maintenance: 4.72 points on
average
construction: client NPS of 76 |
regarding handovers: the
company’s actual performance
is better than customer’s
expectations
on maintenance: satisfaction >
4.1 points (out of 5 points)
on construction: client NPS > 30 |
Marketing
and
Labeling
|
satisfaction surveys
business practice, the Group
provides customers with
products and services that
comply with laws and
regulations and are
transparently labeled |
results and tracking
any complaints related to
marketing and labeling have
been received
- Regularly review the major
penalties related to marketing
and communications |
sales: the company’s actual
performance is better than
customer’s expectations
advertisements, architectural
models, and model houses are
100% double-checked by the
project manager and legal
personnel before launch |
sales: Average achievement rate
of 106.2%
as pre-sale advertisements,
architectural models, and model
houses are 100% double-checked
by the project manager and legal
personnel before launch |
sales : the company’s actual
performance is better than
customer’s expectations
advertisements, architectural
models, and model houses are
100% double-checked by the
project manager and legal
personnel before launch |
Safe
Workplace
|
Diversity,
Equality, and
Inclusion*
|
welfare system and practice
the core value of caring for
employees
that is internally fair and
market competitive
equality, and inclusion
within the organization,
and strengthen the
understanding and respect
for gender equality and
different generations |
satisfaction surveys annually,
and set up improvement plans
accordingly
market surveys to respond to
changes in the external labor
market in a timely manner
the diversity, equality, and
inclusion week events |
survey response rate is over
79%
Equality and Inclusion Week”
events
welfare market surveys and
competitive analysis
recognition program
for employee group insurance |
- The employee satisfaction
survey response rate was 92% in
2022, 4 percentage points higher
than last year
- Completed the “Diversity,
Equality and Inclusion Week”
events
survey and competitive analysis
recognition program
for employee group insurance |
survey response rate is over
80%
Equality and Inclusion Week”
events annually
welfare market surveys and
competitive analysis annually
recognition program annually
for employee group insurance |
Talent
Development
and
Retention*
|
recruitment channels,
organize in-person/on-line
recruitment activities, and
recruit outstanding new
talents
students to develop practical
skills and enhance
employment competitiveness
through university
collaboration and talent
development programs
courses and resources
through a digital learning
management platform and
create learning channels for
internal experience and
knowledge transfer
and flexible learning
environment, support and
encourage the growth and
development of every
employee, and provide and
maintain equal opportunities
for employees
learning mechanism to
cultivate, explore, and retain
talents with potential |
internship opportunities
provided and the number of
scholarship winners each year
frequency of platform usage,
the number/quality of courses
offered, and the popularity
of the courses, as well as
consider the employees’
feedback on the platform
functions and courses
implementation of the mentor
program and the Young
Engineers Conference annually
to understand the quality and
commitment of cross-team
learning |
the Young Talents Scholarship
internships
within online learning platform
more than 72% for annual
training program
and trainees within the mentor
program
of the Young Engineers
Conference, and complete
annual plan |
Young Talent Scholarship
internship opportunities
within online learning platform
than 92% for this year’s training
program
for mentors and trainees within
the mentor program
100% for the Young Engineers
Conference, with 60% attendance
rate and 90% satisfaction rate for
courses |
the Young Talents Scholarship
internships
within online learning platform
more than 75% for annual
training program
and trainees within the mentor
program
of the Young Engineers
Conference, and complete
annual plan |
Occupational
Health and
Safety *
|
tools to strengthen the health
and safety management of
the workplace
convenience of individual’s
health management
through the health
information management
platform
for physical and mental
balance development, and
develop employees’ physical
and mental balance
assistance programs, to
promote the physical and
mental balance of employees
certification of the ISO 45001
occupational safety and
health management
system, and continue to
optimize the intensity of
on-site safety and health
management
health promotion activities
regularly to strengthen the
workers’ safety awareness
and increase their
adaptability in the
construction environment
culture program and integrate
safety into management
practices by strengthening
the leadership of senior
managers, enhancing the
safety and health
management of contractors,
improving the safety and
health management
capabilities of mid-level
managers, and encouraging
the participation of all
employees in the program |
health performance
measurement standards,
including goals such as the
frequency of disabling injuries,
safety commitments from
supervisors, and OHS
awareness for all employees
incidents that may interrupt
operations
|
supervisors of construction
units ≥ 4.6 times
support program
on flaws ≥ 3 times
Frequency Rate (DIFR): ≤ 0.78
of ISO/CNS 45001 certification
technology management
equipment or technique |
- Inspections by supervisors
of construction units: CEC = 6.5
times, HDEC = 4.7 times
support program
flaws ≥ 9.09 times
- In 2022, the disability injury
frequency rate (DIFR) of the
Group’s employees was 0.21, and
the total disability injury
frequency rate (DIFR) including
non-employees was 0.64.
certification remained valid
in 2022
OHS technology management
equipment – Construction
Elevator Floor Display System,
Automatic Sensor-Linked Warning
Light for Enclosed Construction
Areas, and Thermal Hazard
Notifier |
supervisors of construction
units ≥ 4.9 times
support program each year
on flaws ≥ 5 times
Frequency Rate (DIFR): ≤ 0.72
of ISO/CNS 45001 certification
technology management
equipment or technique each
year |
Environmental
Sustainability
|
Climate
Change
Governance*
|
equipment to improve energy
efficiency
energy-saving operational
mode of the operating plant
of high energy-consuming
equipment with frequency
conversion control
in renewable energy related
businesses
power generation and reuse
options
footprint inventory
management system and
evaluate the feasibility of the
application
carbon management strategies
and action plans |
usage, track and improve
energy efficiency
effectiveness of the reduction
in electricity consumption for
wastewater treatment and
reclaimed water treatment
biogas production
implementation progress of
biogas power generation and
biogas reuse plans
equipment energy efficiency
and track improvements
production and usage of
renewable energy
implementation of the Group’s
carbon management action
plans |
center achieves biogas
production and reuse annual
target
center achieves the annual
target of electricity consumption
per unit of wastewater treatment
center achieves the annual
target of electricity consumption
per unit of reclaimed water
treatment
intensity (EUI) of the work
stations and establish electricity
consumption benchmarks and
improvement plans
requirements for energy-saving
work stations and conduct
testing and performance
verification on new projects
greenhouse gas inventories
and verification and establish
a greenhouse gas emission
reporting mechanism in
accordance with the
ISO 14064-1:2018 standard |
- Each water resource center
achieved the 2022 target of biogas
production, and the Group’s
achievement rate was 162.49%;
the Group’s biogas reuse rate was
59.32%, which translates into an
achievement rate of 144.78%.
- Each water resource center
achieved the 2022 target of
electricity consumption per unit
of wastewater treatment. The
Group’s electricity consumption
per unit of wastewater treatment
was 0.32 kWh/metric ton.
consumption per unit of
reclaimed water treatment was
0.57 kWh/metric ton. Among all
water resource centers, the Linhai
Water Resource Center failed to
meet the 2022 target due to the
poor influent water quality
affecting the reclaimed water
treatment process.
benchmarks for the energy use
intensity (EUI) of the work
stations were established, and
tracking and improvement
systems were implemented.
stations were established, and the
implementation plan for the real-
time electricity consumption
monitoring system was launched.
building and the Anping Water
Recycling Center obtained the
ISO 14064-1:2018 greenhouse
gas verification statement, which
were verified by SGS.. |
center achieves biogas
production and reuse annual
target each year
center achieves the annual
target of electricity consumption
per unit of wastewater treatment
center achieves the annual
target of electricity consumption
per unit of reclaimed water
treatment
implements an annual energy-
saving plan and establishes
reduction targets for the coming
year.
performance verification as well
as review and adjust the
construction standards for
energy-saving work stations
greenhouse gas inventory and
continue to improve the
greenhouse gas emission
management mechanism in
accordance with the
ISO 14064-1:2018 standard |
Circular
Economy and
Resource
Management
|
construction method to
optimize the construction
process, improve the
efficiency of resource
utilization, and reduce
the negative impact towards
environment
economy architectural design
techniques and flexible
modularization, showcasing
the recycling of materials
from redesign to operation
and maintenance
procurement and green
product innovation
classification, recycling, and
reduction actions
develop and design a low-
consumption, high- efficiency
operation model
technology to treat Taiwan’s
domestic and industrial
wastewater to promote
sustainable usage for water
resource
water recycling schemes to
improve water use efficiency |
adoption rate of formwork
system
performance of waste reduction
procurement implementation
status
effectiveness of certification on
each project, including but not
limited to BS 8001 circular
economy certification,
environmental labels, etc.
(special indicator)
circular economy by project
(special indicator)
ammonia nitrogen treatment
efficiency in effluent treatment
and reclaimed water processes
recycling rate of reclaimed
water |
formwork system for civil
engineering projects meets
annual target
center meets the sludge
reduction annual target
center meets the wastewater
ammonia nitrogen treatment
annual target
center meets the recycling rate
of reclaimed water annual
target
- Collect the baseline values
of waste generated by the work
stations and establish waste
management standards and
reduction targets |
formwork system for civil
engineering projects met the 2022
target.
reduction totaled 3,492.14 metric
tons, with an achievement rate of
94%. Among all water resource
centers, the Fengshan Water
Resource Center failed to meet
the annual target due to
equipment malfunction.
center met the 2022 target of
wastewater ammonia nitrogen
treatment.
rate of reclaimed water was 34%
in 2022. As the Anping Reclaimed
Water Plant was still under
construction, it failed to meet the
annual target due to limited
availability of reclaimed water.
generated at the demonstration
work station were collected to
analyze and interpret the baseline
value. |
formwork system for
construction projects meets the
annual target.
center meets the sludge
reduction annual target
center meets the wastewater
ammonia nitrogen treatment
annual target
center meets the recycling rate
of reclaimed water annual
target
center meets the annual targets
for reclaimed water supply
volume and reclaimed water
system recovery rate
waste management standards
and reduction targets |
Prosperous
Community
|
Local
Community
|
community care and establish
a good channel for community
interaction
exchange engineering
experience and technical
know- how with industry peers,
authorities, and academia
to allow nearby residents to
understand the situation
regarding construction and
supporting measures
service plans and encourage
employee participation |
related activities, keep track of
the input and output and
feedback, and regularly review
the implementation results |
and enhance local care,
implement annual community
participation plan, and review
the results from the previous
year
of sidewalks around the
Group’s projects |
activities were held, with a
cumulative investment of over
NT$ 6.58 million dollars and
8,098 hours of manpower.
2022, with achievement rate of
100%; As of end of 2022, the
Group adopted 3 sidewalks
|
and enhance local care,
implement annual community
participation plan, and review
the results from the previous
year
of sidewalks around the
Group’s projects |
Environmental
Education
|
education and certification
for environmental educational
facilities, incorporate the
concept of water resources
protection into local education |
environmental education
sessions and the number of
visitors, collect feedback from
the event to plan/ adjust the
content of the event accordingly |
Water Resource Center to pass
the Environmental Education
Facility Certification
69 events related to
environmental education |
Linhai Water Resource Center to
pass the Environmental Education
Facility Certification was
completed, and the certification
application process started.
sessions of environmental
education activities in 2022 |
the Environmental Education
Facility Certification for water
resource centers
65 events related to
environmental education |
