Category
|
Aspect
|
Management Strategy/
Implementation Policy
|
Evaluation Mechanism
|
Goals Set for 2024
|
Achievements in 2024
|
Short-to-Mid Term Goals
|
Operation
Management
|
Economic
Performance*
|
- Up-to-date financial risk
assessments are conducted
monthly to ensure that the
company’s operating and
economic performance
goals are achieved
|
- Monthly performance
reports related to financial
risk assessment are
presented and discussed at
the high-level management
meetings
|
- Achieve annual operating
goals
|
- The consolidated revenue
in 2024 was NT$30.701
billion, the consolidated
operating profit was
NT$1.249 billion, the net
profit after tax was NT$1.175
billion with EPS of NT$1.43
|
- Achieve annual operating
goals
|
Integrity
and
Pragmatic
|
Corporate
Governance &
Regulatory
Compliance*
Ethical
Management*
|
- Audit Committee and
Remuneration Committee
are set up under the Board
of Directors to assist the
Board in performing their
duties and supervisory
functions
- Protect shareholders’
rights and interests with
transparent information
disclosure
- Set various corporate
governance-related
standard operating
procedures (SOPs) for
compliance purposes
- Treat all stakeholders with
integrity and honesty, as
well as comply with the law
and uphold the principle of
fair competition. Require
employees to treat the
company’s customers,
competitors, and other
workers with fairness
- For matters related to the
provisions of laws and
regulations, Legal
Department shall research
and provide
recommendations
according to laws and
regulations, and shall
consult external legal
advisers when necessary
- The constructions or real
estate projects should pass
the environmental impact
assessment according to
laws and regulations, and
be executed as planned
|
- Independent audit units
are set up and supervise the
Group’s various operating
activities using internal
audit code
- Conduct annual
evaluation regarding Board
performance to improve
corporate governance
effectiveness
- Supervision is performed
by the competent authority
and other law enforcement
units in accordance with the
law
- The Legal Department
complies reports of
violations submitted by
each unit, and conducts
irregular statistical analysis
and evaluation
|
- Continuously with
transparent disclosure of
information and strengthen
communication and
interaction with
stakeholders
- 100% of Group’s
employees sign Business
Ethics Compliance
Commitment Statement
and Questionnaire
- 100% of Group’s
employees participate in
Business Ethics courses
- 100% of newly contracted
suppliers in the year sign
the Declaration of
Compliance &
Questionnaire for Supplier
- Improve risk control
- Major violation cases: 0
|
- Stakeholder
communication efforts were
reported to the Board on
December 13, 2024
- 100% of Group’s
employees signed Business
Ethics Compliance
Commitment Statement and
Questionnaire in 2024
- 100% of the Group’s
employees participated in
the ethical management
education and training this
year
- 100% of the newly
contracted suppliers this year
signed the Declaration of
Compliance & Questionnaire
for Supplier
- This year, CDC and HDEC
obtained ISO 27001:2022
Information Security
Management System
certification. The Group had
no information security
incident this year
- The Group received no
penalties or violations of laws
or regulations related to
marketing communications,
information and labeling,
customer safety, or customer
privacy. Penalties were
incurred for 149 cases
involving occupational safety
and waste, with a total fine
of NT$7,577,400, none of
which met criteria for major
violations. The main reason
for the violations was flaws in
protective measures and
maintenance of the
operating environment, all of
which have been improved
|
- Continue with transparent
disclosure of information
and strengthen
communication and
interaction with
stakeholders
- 100% of Group’s
employees sign Business
Ethics Compliance
Commitment Statement
and Questionnaire each
year
- 100% of Group employees
participate in Business
Ethics courses
- 100% of the newly
contracted suppliers each
year sign the Declaration of
Compliance &
Questionnaire for Supplier
- Enhance risk control on a
continuous basis
- Major violation cases: 0
|
Customer
Privacy &
Information
Security*
|
- Establish an ISO 27001
Information Security
Management System,
conduct regular audits to
ensure compliance, and
continuously promote the
classification and grading of
information assets to
ensure the proper
protection of sensitive data
- Regularly conduct
employee information
security awareness training,
targeted drills, and
advocacy
- Establish an Information
Security Incident Response
Team and implement an
Anomaly Detection System,
conducting regular
vulnerability scans and risk
assessments
|
- Regularly review the
achievement rate of
cybersecurity objectives,
the results of internal
audits, and the status of
improvements
- Review the
implementation results of
the annual cybersecurity
drill plan, as well as the
testing results and
improvement measures for
key core systems
|
- Maintain the availability
of the group’s information
system at over 99%
- Obtain ISO 27001
Information Security
Management System
certification for CDC and
HDEC
- Conduct at least one
comprehensive risk
assessment and perform
quarterly risk assessments
specifically for critical
assets
- Achieve 100%
participation rate in annual
information security
training for all Group
employees
|
- This year, the availability of
the group’s information
system reached 99%
- This year, CDC and HDEC
obtained ISO 27001
Information Security
Management System
certification, further
expanding the scope of the
Group’s information security
certifications
- This year, one
comprehensive risk
assessment was completed,
and specific action plans
were formulated to address
the identified risks
- The Group achieved a 100%
employee participation rate
in information security
training this year
|
- Maintain the validity of
ISO 27001 certification
- Conduct at least one
comprehensive risk
assessment and perform
quarterly risk assessments
specifically for critical assets
every year
- Achieve 100%
participation rate in annual
information security
training for all Group
employees
|
Technological
and Service
Innovation
|
Sustainable
Innovative
Products &
Services*
|
- Increase the proportion of
green building and smart
building certified products,
as well as to enhance the
creation of living space that
is healthy environmentally
friendly, and low in
environmental impact
- Increase the adoption rate
of green building materials
in order to increase the
proportion of green
building material usage
- Focus on environmentally
friendly and energy-
efficient design to improve
the energy efficiency of
new buildings
- Residential products are
equipped with electric
vehicle charging systems to
support sustainable
development and
harmonious integration
between people, buildings,
and the environment
- Expand the application of
BIM technology throughout
the project life cycle to
ensure design execution
and enhance construction
service efficiency
- Continue developing
innovative solutions
|
- Review the proportion of
projects applying for and
obtaining the Green
Building Candidate
Certificate or Green
Building Label each year
- Review the number of
certified products, including
but not limited to green
buildings, smart buildings,
low-carbon construction,
and seismic-resistant
certification, etc
- Regularly review the
proportion of green
building materials used in
each project
- Examine the application
of BIM technology
implementation status
during building design and
construction review stages
- Quarterly review the
feasibility and
implementation status of
various solutions
|
- 100% of building permit
applications for buildings
with five floors or more
shall apply for and obtain
Green Building Candidate
Certificate
- For projects that obtained
a building permit this year
with a site area over
1,652m², electric vehicle
charging systems shall be
installed in public parking
spaces, and wiring space for
charging station shall be
reserved for customer’s
parking space
- The proportion of indoor
green building material
usage for new building
permit applications is 68%,
while the outdoor
proportion is 22%
- Continuously expanding
the application of Building
Information Modeling (BIM)
in the design, construction,
and operation phases
- Continuously identifying
and testing innovative
solutions
|
- Two Green Building
Candidate Certificates and
two green building labels
were acquired this year,
achieving a coverage rate of
70%
- With an achievement rate
of 100% for this year,
projects that obtained
construction permits with a
site area over 1,652m2 had
an electric vehicle charging
system installed in the public
parking spaces, with space
for electric vehicle wiring
reserved in the customer’s
private parking spaces
- This year, all newly applied
building permit projects
achieved target usage rates
of green building materials,
with 68% indoors and 22%
outdoors, resulting in 100%
achievement rate
- The Group continued to
use BIM technology in
aspects such as architectural
design, construction
planning, and review. The
application scope covered
different types of projects,
such as civil engineering and
building construction
- This year’s identified
innovative solutions
encompassed materials,
equipment, and construction
methods, and are currently
undergoing testing
|
- 100% of building permit
applications for buildings
with five floors or more
shall apply for and obtain
Green Building Candidate
Certificates
- For projects that obtained
building permit this year
with a site area over
1,652m², electric vehicle
charging systems shall be
installed in public parking
spaces, and wiring space for
charging station shall be
reserved for customer’s
parking space
- The proportion of indoor
green building material
usage ratio for new building
permit applications is 70%,
while the outdoor ratio is
23%
- Continuously expanding
the application of BIM in
the design, construction,
and operational phase
- Continuously identifying
and testing innovative
solutions
|
Customer
Satisfaction
|
- Perform regular
satisfaction surveys on
construction, handover, and
maintenance
- Establish customer
interactive groups to
develop customer
satisfaction standards, and
design questionnaires
- Continuously developing
digital community services
to enhance the quality of
customer service
- Implementing a building
passport to uphold
commitments and
responsibilities to
customers
|
- Satisfaction survey results
and tracking
- Continuously conducting
feasibility assessments of
building passport, regularly
reviewing customer
feedback, and making
improvements
- Continuously tracking the
coverage rate of community
service apps in newly
handed-over residential
communities
|
- Level of satisfaction
regarding handovers: the
company’s actual
performance is better than
customers’ expectations
- Level of satisfaction on
maintenance: satisfaction >
4.05 points (out of 5 points)
- Level of satisfaction on
construction: client NPS >
40
- 100% of newly handed-
over properties are fully
equipped with a community
service app system
- Provide a building
passport upon completion
and handover of each
building project
|
- Level of satisfaction
regarding handovers:
average achievement rate of
99.8%
- Level of satisfaction on
maintenance: 5 points out of
5
- Level of satisfaction on
construction: client NPS of 54
- The Tianjin Street Project,
which entered the handover
phase in 2024, was equipped
with a community service
app, achieving a 100%
implementation rate
- The Tianjin Street Project,
which entered the handover
phase in 2024, provided a
building passport, achieving a
100% implementation rate
|
- Level of satisfaction
regarding handovers: The
variance between actual
company performance and
customer expectation is less
than 15%
- Level of satisfaction on
maintenance: satisfaction >
4.1 points (out of 5 points)
- Level of satisfaction on
construction: client NPS >
60
- 100% of newly handed-
over residential complexes
are equipped with
community service app
systems
- Provide a building
passport upon completion
and handover of each
building project
|
Customers’
Rights*
|
- Conduct regular sales
satisfaction surveys
- Adhere to ethical business
practices, with the Group
providing customers with
products and services that
comply with laws and
regulations and are
transparently labeled
|
- Satisfaction survey results
and tracking
- Regularly check whether
any complaints related to
marketing and labeling have
been received
- Regularly review the
major penalties related to
marketing and
communications
|
- Level of satisfaction on
sales: the company’s actual
performance is better than
customer’s expectations
- Pre-sale advertisements,
architectural models, and
model houses must 100%
undergo cross-
departmental dual review
before any sales activities
can be carried out
|
- Level of satisfaction on
sales: Average achievement
rate of 103%
- An achievement rate of
100% was reached this year,
as pre-sale advertisements,
architectural models, and
model houses underwent
100% cross-departmental
dual review before sales
activities were carried out
|
- Level of satisfaction on
sales: The variance between
actual company
performance and customer
expectation is less than 15%
- Pre-sale advertisements,
architectural models, and
model houses must 100%
undergo cross-
departmental dual review
before any sales activities
can be carried out
|
Safe
Workplace
|
Diversity,
Equality, and
Inclusion
|
- Design a diversified
welfare system and
practice the core value of
caring for employees
- Provide a salary plan that
is internally fair and
market competitive
- Promote diversity,
equality, and inclusion
within the organization,
and strengthen
understanding of and
respect for gender
equality and generational
differences
|
- Conduct annual employee
engagement surveys, and
set up improvement plans
accordingly
- Conduct regular salary
market surveys to
respond to changes in the
external labor market in a
timely manner
- Annual feedback on the
diversity, equality, and
inclusion events
|
- Employee engagement
survey response rate is
over 80%
- Organize “Diversity,
Equality and Inclusion”
events to continue
promoting DEI
- Conduct salary and
welfare market surveys
and competitive analysis
- Implement employee
recognition program
- Offer flexible options for
employee group
insurance
|
- The employee engagement
survey response rate was
85% in 2024
- Completed “Diversity,
Equality, and Inclusion (DEI)
Month” events
- Completed salary market
survey and competitive
analysis
- Implemented employee
recognition program
- Provided flexible options
for group insurance plans,
achieving a 100%
participation rate among
group employees
|
- Employee engagement
survey response rate is
over 80%
- Organize events for
Diversity, Equity, and
Inclusion annually to
continue promoting DEI
- Conduct salary and
welfare market surveys
and competitive analysis
annually
- Implement employee
recognition program
annually
- Offer flexible options for
employee group
insurance
|
Talent
Development
and
Retention*
|
- Develop diverse
recruitment channels,
organize in-person/on-
line recruitment activities,
and recruit outstanding
new talents
- Encourage young students
to develop practical skills
and enhance employment
competitiveness through
university collaboration
and talent development
programs
- Provide a variety of
courses and resources
through an online learning
management platform
and create learning
channels for internal
experience sharing and
knowledge transfer
- Establish a creative and
flexible learning
environment that
supports the growth and
development of every
employee, and provide
and maintain equal
opportunities for all
- Promote cross-team
learning mechanism to
cultivate, explore, and
retain talents with
potential
|
- The number of student
internship opportunities
provided and the number
of scholarship recipients
each year
- Regularly review the
frequency of platform
usage, the
number/quality of courses
offered, and the
popularity of the courses,
as well as consider the
employees’ feedback on
the platform features and
course content
- Review the
implementation of the
Young Engineers
Conference annually to
understand the quality
and commitment of cross-
team learning
|
- Provide 15 prizes for the
Young Talents Scholarship
- Provide 40 student
internships
- A total of 1,150 courses
within online learning
platform
- Achievement rate of more
than 75% for annual
training program
- Continuous operation of
the Young Engineers
Conference, and complete
annual plan
|
- 18 people were awarded
the Young Talents
Scholarship this year,
representing an 80%
increase compared to the
previous year
- Provided 70 student
internship opportunities,
with a total of 49
transitioning to full-time
work
- A total of 1,356 courses
within online learning
platform
- Achievement rate of more
than 85% for this year’s
training program
- Achievement rate of 100%
for the Young Engineers
Conference
|
- Provide 20 prizes for the
Young Talents Scholarship
- Provide 40 student
internships
- A total of 13,000
participants in the online
learning platform
- Achievement rate of more
than 75% for annual
training program
- Continuous operation of
the Young Engineers
Conference, and complete
annual plan
|
Occupational
Health and
Safety*
|
- Develop IT application
tools to strengthen the
health and safety
management of the
workplace
- Enhance the convenience
of self-directed health
management through the
health information
management platform
- Establish a roadmap for
physical and mental well-
being development, and
develop employees’
physical and mental
balance assistance
programs, to promote the
balance and wellness of
employees
- Maintain the certification
of the ISO 45001
occupational safety and
health management
system, and continue to
optimize the intensity of
on-site safety and health
management
- Organize regular safety
and health promotion
activities to strengthen
workers’ safety awareness
and increase their ability
to respond effectively in
the construction
environment
- Promote the safety
culture program and
integrate safety into
management practices by
strengthening the senior
leadership, enhancing
contractors’ safety and
health management,
improving the safety and
health management
capabilities of mid-level
managers, and
encouraging the
participation of all
employees in the program
|
- Completion rate of health
checkups
- Establish safety and
health performance
measurement standards,
including goals such as
the frequency of disabling
injuries, safety
commitments from
supervisors, and OHS
awareness for all
employees
- Whether there have been
any incidents leading to
operational disruptions
- The validity of ISO/CNS
45001 certification
|
- Completion Rate of
Health Check-ups: 93% for
CEC, 93% for HDEC
- Inspections by supervisors
of construction units: CEC
≥ 5.5 times per month,
HDEC ≥ 4.7 times per
month
- Average number of flaws
improved: CEC ≥ 5 times,
HDEC ≥ 10 times
- Disability injury frequency
rate (DIFR): CEC ≤ 0.70,
HDEC ≤ 0.76
- Maintain the validity of
ISO/CNS 45001
certification
- Develop 1 OHS
technology management
equipment or technique
|
- Completion Rate of Health
Check-ups: 100% for CEC,
93% for HDEC
- Inspections by supervisors
of construction units: CEC =
8.9 times per month, HDEC
= 5.2 times per month
- Average number of flaws
improved: CEC = 22.4
times, HDEC = 16.3 times
- In 2024, the Group’s
disability injury frequency
rate (DIFR) for employees
was 0.16. Including non-
employees, the overall
disability injury frequency
rate (DIFR) was 0.48
- ISO/CNS 45001:2018
certification remained valid
in 2024
- Successfully developed 1
OHS technology
management equipment —
Collision warning system
for passenger equipment
|
- Completion Rate of Health
Check-ups: 100% for CEC,
96% for HDEC
- Inspections by supervisors
of construction units: CEC
≥ 5.8 times per month,
HDEC ≥ 5 times per month
- Average number of flaws
improved: CEC ≥ 8 times,
HDEC ≥ 13 times
- Disability injury frequency
rate (DIFR): CEC ≤ 0.64,
HDEC ≤ 1
- Maintain the validity of
ISO/CNS 45001
certification
- Develop 1 OHS
technology management
equipment or technique
each year
|
Environmental
Sustainability
|
Climate
Change
Governance*
|
- Regularly replace and
upgrade equipment, with
a priority on purchasing
models equipped with
variable frequency control
to enhance energy
efficiency
- Implement an energy
management system and
actively optimize the
energy-saving operational
model of the operating
sites
- Continuously enhance the
Group’s carbon
management strategies
and action plans
- Continue to invest in
renewable energy-related
projects
- Evaluate biogas power
generation and reuse
solutions
- Continuously increase the
generation and utilization
of renewable energy
- Continuously refine the
establishment standards
of energy-saving site
offices and gradually
optimize energy efficiency
|
- Regularly monitor the
implementation status of
the Group’s carbon
management action plan
- Regularly monitor energy
usage, track and improve
energy efficiency
- Regularly review energy
usage efficiency and
monitor efficiency
indicators of wastewater
treatment and reclaimed
water supply
- Regularly monitor biogas
reuse utilization rate
- Regularly compile
statistics on the
production and
consumption of
renewable energy
|
- Each water resource
center achieves biogas
production annual target
- Each water resource
center achieves the
annual target of biogas
reclamation and reuse
- Each water resource
center achieves the
annual target of electricity
consumption per unit of
wastewater treatment
- Each water resource
center achieves the
annual target of electricity
consumption per unit of
reclaimed water supply
- Each site office
implements an annual
energy-saving plan and
establishes reduction
targets for the coming
year
- Review the
implementation
effectiveness of electricity
management in each
project and setting
improvement goals
- Continue to conduct the
performance verification
as well as review and
adjust the construction
standards for energy-
saving site offices
- According to the group’s
greenhouse gas
inventories and
verification plan,
complete the annual
greenhouse gas inventory
and verification, and
continuously improve the
greenhouse gas emission
management mechanism
|
- Each water resource center
achieved the 2024 target of
biogas production,
resulting in the Group’s
achievement rate of 111%;
the Group’s biogas reuse
rate was 65.04%, an
achievement rate of
138.2%
- The Group’s electricity
consumption per unit of
wastewater treatment was
0.33 kWh/metric ton,
exceeding the annual
target
- The Group’s electricity
consumption per unit of
reclaimed water supply was
1.33 kWh/metric ton,
exceeding the annual
target
- The assessment of
electricity management
effectiveness for each
project has been
completed, and
improvement goals for the
following year have been
set. Continuous
optimization of energy
management is ongoing
- This year, continuous
performance evaluations of
energy-saving site offices
we conducted, and plans
for the following year are
being developed
- CHC (standalone), CCLC
(standalone), CDC
(standalone), CEC
(standalone), and HDEC
(consolidated) obtained ISO
14064-1:2018 Greenhouse
Gas Verification Statement
through third-party
verification for 2023
|
- Each water resource
center achieves annual
target for biogas
production and reuse rate
- Each water resource
center achieves the
annual target of electricity
consumption per unit of
wastewater treatment
- Each water resource
center achieves the
annual target of electricity
consumption per unit of
reclaimed water supply
- Each site office
implements energy-saving
improvements annually
- Each project annually
reviews the effectiveness
of electricity management
and sets improvement
goals for the following
year
- Continue to conduct
performance verification
for energy-saving site
offices
- Continue to improve the
Group’s carbon
management
|
Circular
Economy and
Resource
Management
|
- Apply formwork system
construction method to
optimize resource
utilization
- Promote green
procurement by
introducing products and
services that embrace
circular economy
principles and modular
design
- Implement waste
classification, recycling,
and reduction actions
- Use technology to
develop and design a low-
consumption, high-
efficiency operation
model
- Use smart technologies to
treat domestic and
industrial wastewater to
promote sustainable
usage for water resources
- Deepen reclaimed water
recycling schemes to
improve water use
efficiency
|
- Regularly review the
adoption rate of
formwork system
- Review annual
implementation status of
green procurement
- Regularly review the
performance of waste
recycling and reduction
efforts
- Annual performance
review of sludge
reduction
- Regularly inspect the
ammonia nitrogen
treatment efficiency in
wastewater treatment
processes
- Regularly review the
reuse rate of reclaimed
water from wastewater
treatment plant
|
- The adoption rate of
formwork system for
projects meets annual
target
- Each water resource
center meets the sludge
reduction annual target
- Each water resource
center meets the
wastewater ammonia
nitrogen treatment annual
target
- Each water resource
center meets the annual
target for the reuse rate of
reclaimed water
- Each water resource
center meets the annual
targets for reclaimed water
supply volume and
reclaimed water system
recovery rate
|
- This year, the adoption rate of
formwork system has
been continuously
promoted based on
construction progress,
achieving the annual target
- The Group’s average
monthly sludge reduction
was 105.04 metric tons,
with an achievement rate
of 110%. However, Anping
Water Resource Center
failed to meet the annual
target due to equipment
malfunction
- This year, all water
resource centers have
achieved the set targets for
wastewater ammonia
nitrogen treatment, and
the treatment efficiency for
ammonia nitrogen exceeds
regulatory requirements
- The Group’s the reuse rate
of reclaimed water was
64% in 2024, an increase of
10 percentage points
compared to the previous
year
- The Group’s reclaimed
water supply achievement
rate was 105%, with a
reclaimed water system
recovery rate of 64.6%
|
- Continuously promote the
use of formwork system
- Each water resource
center meets the sludge
reduction annual target
- Each water resource
center meets the
wastewater ammonia
nitrogen treatment
annual target
- Each water resource
center meets the annual
target for the reuse rate
of reclaimed water
- Each water resource
center meets the annual
targets for reclaimed
water supply volume and
reclaimed water system
recovery rate
|
Prosperous
Community
|
Local
Community
|
- Actively participate in
community care and
establish a good channel
for community interaction
- Organize site visits and
exchange engineering
experience and technical
know-how with industry
peers, authorities, and
academia
- Hold briefing sessions to
allow nearby residents to
understand the situation
regarding construction
and supporting measures
- Promote community
service plans and
encourage employee
participation
|
- Establish a record of
related activities, keep
track of the input, output
and feedback, and
regularly review
implementation results
|
- Continue to promote and
enhance local care,
implement annual
community participation
plan, and review the
results from the previous
year
- Participate in adoption of
sidewalks around the
Group’s projects
|
- A total of 436 community
activities were held in
2024, with a cumulative
investment of over NT$9.33
million dollars and 12,292
hours of manpower,
growing by 56% and 19%
respectively compared to
the previous year
- Adopted 2 sidewalks in
2024; As of end of 2024,
the Group has adopted 7
sidewalks
|
- Continue to promote and
enhance local care,
implement annual
community participation
plan, and review the
results from the previous
year
- Participate in adoption of
sidewalks around the
Group’s projects
|
Environmental
Education
|
- Promote environmental
education and
certification for
environmental education
facilities, strengthening
local environmental
education resources
|
- Count the number of
environmental education
sessions and the number
of visitors, collect
feedback from the event
to plan/adjust the content
of the event accordingly
|
- Hold a total of at least 91
events related to
environmental education
|
- The Group hosted 180
sessions of environmental
education activities in 2024
|
- Hold a total of at least 95
events related to
environmental education
|
